Our people and clients know that health, safety, the environment and quality (HSEQ) matter. Effective and efficient management of HSEQ aspects of our business is of prime importance as we strive to give our clients and customers extraordinary service in addition to keeping our workplaces safe and healthy for the environment and all stakeholders. Our management of HSEQ is focused not only on legal compliance but on influencing and inspiring actions and behaviours from our people.
From the most senior executive to our frontline employees, we are committed to:
Our goal is zero work-related accidents, incidents and ill health. We assess health and safety risks at every stage and empower our employees to have the courage to identify and challenge unsafe acts or conditions. This practice has proven successful in raising issues and creating a culture of awareness, openness and accountability.
To ensure the safety of our employees, clients and the public, we strictly enforce the following rules:
We participate on advisory committees, stakeholder consultation opportunities and volunteering with charities that are working to improve health and safety in Canada. And, through our Health Like Safety program, we promote healthier lifestyles – helping our people better manage their well-being.
Caring for our environment, being a good neighbour and delivering best-in-class service are key priorities for the success and sustainability of our business. We work with our customers, suppliers and partners to be industry champions in reducing waste, managing use of water, energy and raw materials and protecting biodiversity wherever we operate. In our efforts to manage environmentally responsible operations, we have implemented an Environmental Management System in line with ISO 14001:2015. As such, we are committed to applying stringent requirements to reduce the impact of our operations on the environment, implementing key performance indicators and complying with applicable environmental standards, legislation and other requirements associated with the sectors where we operate.
Quality is in everything we do. We are committed to meeting or exceeding client expectations with respect to service delivery, satisfaction and product workmanship. We believe that quality is about trust in our services, our products and our brands. For this reason, we have implemented ISO 9001:2015 within our core operations.
At the heart of our quality mindset is our dedication to providing the leadership, support and resources our teams need to ensure that we always choose to ‘do it right, the very first time.’
We were certified in 2019 for:
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