As CEO, John is instrumental in shaping the vision, culture and performance of our organization. A seasoned service industry executive, John believes people are our most important asset and that a well-trained, well-equipped, empowered workforce is the route to excellent client experience and business success. 

John’s extensive services expertise includes global experience in every facet of the outsourced support services industry in both public and private sectors and a full range of management skills. He has demonstrated success in creating and implementing strategies to enhance efficiency of operations while building high levels of customer satisfaction. John is a recognized leader in the delivery of complex support services solutions.